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Hitachi America, Ltd.

Hitachi


FAQ Details

English

    Uninstalling and Reinstalling the USB Driver (XP)
    (DZ-MV580A/E, 550A/E, 1000E, 380A/E, 350A/E)


    Model: DZ-MV580A/E, 550A/E, 1000E, 380A/E, 350A/E
    OS: XP


    1. Connect the DVD CAM with the PC, and then turn on the DVD CAM.


    2. From the Start button, click Control Panel.


    3. Click Performance and Maintenance, and then click System.


    4. Click the Hardware tab, and then click the Device Manager button.


    5. Check if a yellow exclamation (!) or question (?) mark appears next to Hitachi DVDCAM DVD Mode USB HS Interface (or Hitachi DVDCAM USB HS Interface for the DZ-MV380A/E and 350A/E), USB Device, or Unknown Device under Universal Serial Bus controllers or Other Devices.


    6. If the a yellow exclamation (!) or question (?) mark that appears next to Hitachi DVDCAM DVD Mode USB HS Interface (or Hitachi DVDCAM USB HS Interface for the DZ-MV380A/E and 350A/E), USB Device, or Unknown Device exists, right-click the device name, and then click Uninstall.


    7. You are prompted to confirm if the device name you right-clicked is Hitachi DVDCAM DVD Mode USB HS Interface (or Hitachi DVDCAM USB HS Interface for the DZ-MV380A/E and 350A/E), USB Device, or Unknown Device. If the device name is correct, click OK. If not, click Cancel, and then right-click a correct device name.


    8. Close the Device Manager. If you are prompted to confirm to restart Windows, click No.


    9. From the Start button, click My Computer.


    10. With My Computer, click Tools > Folder Options menu, and then click the View tab.


    11. Under the Hidden files and folders in the Advanced settings list, select Show hidden files and folders, and then click OK.


    12. With My Computer, open Windows folder in the hard drive, and then open the inf folder.

      Remark
      The Windows folder is normally located in the Local Disk (C:).


    13. In the inf folder, find a file name that begins with "oem".
      File names such as "oem x" and "oem x .PNF" (x indicates numeric) exist in the inf folder. The file name is numbered from 0 following "oem". If two or more “oem x" files exist, the "oem" files appear as "oem0", "oem1", "oem2", and "oem3". If such files do not exist, go to Step 18.

      Example:
      oem1     oem1.PNF
      oem2     oem2.PNF
      oem3     oem3.PNF


    14. Open "oem" files in descending order of the numbers contained in the file names, and then find the following heading in the second line:

      ; Hitachi DVDCAM USB Driver Installation File


    15. When you found an "oem" file that contains the heading "Hitachi DVDCAM USB Driver Installation File" in the second line, confirm the file name, and then close the file. If no "oem" file, go to Step 18.


    16. Right-click the file that you confirmed in Step 15, and click Delete.


    17. If an "oem x .PNF" file of which name contains the same number contained in the file deleted in Step 16 exists, delete it. If not, proceed to Step 18.


    18. Disconnect the DVD CAM with the PC, and restart Windows.


    19. See Installing the USB Driver and reinstall the USB driver.


    Installing the USB Driver (XP)

    Model: DZ-MV580A/E, DZ-MV550A/E, DZ-MV380A/E, DZ-MV350A/E
    OS: XP

    1. After Windows starts, connect the DVD CAM with the PC, and then turn on the DVD CAM. Be sure to connect to an unused USB port on the back of your PC.


    2. Insert the DVDCAM Software CD-ROM supplied with the DVD CAM into the CD-ROM drive.

    3. When Found New Hardware Wizard appears, click Install from a list or specific location (Advanced), and then click Next.


    4. Click Search for the best driver in these location.


    5. Clear the Search removable media (floppy, CD-ROM...) check box.


    6. Click the Include this location in the search check box, and then click the Browse button.


    7. In the Browse for Folder dialog box, specify the Win2kXp under the USB folder from the DVDCAM Software CD-ROM, and click OK.

      For the DZ-MV380A/E and 350A/E users, specify the Win2kXp folder under the USB2 folder , and click OK.


    8. Click Next.


    9. Click Continue Anyway.
      Do not click STOP Installation since a message "Windows Logo testing to verify its compatibility with Windows XP" does not represent an error to stop the installation.


    10. Click the Finish button.


    11. Disconnect the DVD CAM with the PC, and restart Windows.


    12. After Windows starts, connect the DVD CAM with the PC.


    13. Check if the drive icon appears in My Computer.


    Tip
    Checking If the Drive Icon of the DVD CAM Appears (XP)

    Note
    To access the DVDCAM from PC, you need to install the UDF (DVD-RAM) driver, DVD-MovieAlbum, and MyDVD.


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