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Hitachi America, Ltd.

Hitachi


Q&A

English

    Questions and Answers

    Can I use any USB cable available on a market if it fits to the DVDCAM connection?
    Using DZ-WINPC3W, can I write a DVD-R from DVD software (Movies, etc) sold in a market?
    Using DZ-WINPC3W, can I write a DVD-R from files on PC?
    Can I use Mac OS?
    Why does the screen of my PC appear very distorted, scrambled and so on?
    With DVD MovieFactory, I could not use more than 100 scenes?
    When using DZ-MV100/200/208/230/238/270, clicking Eject/Unplug from the right-click menu on the DVD-CAM drive does not actually eject the disc from DVD-CAM's disc drive.
    Can I use DZ-WINPC3W on a PC with an AMD Athlon or Duron processor?
    Can I capture still images with DVD MovieFactory?
    The Message "Disk is full" was shown on PC when I tried to write a DVD-R using DVD MovieFactory although a DVD-R was blank.
    Can I use Ulead DVD MovieFactory I bought from Ulead and NOT using from Hitachi DVDCAM PC Kit "DZ-WINPC3W"?
    Can I use USB 2.0 High Speed port?
    I connected with USB 2.0 port but still slow. Why?
    The message "There are no capture driver installed in this system" appears when the "Capture video" icon is clicked on Ulead DVD MovieFactorySE bundled with DZ-WINPC3W.
    How can I play a DVD-R/RW or DVD-RAM disc recorded with a DVDCAM using a DVD player or DVD drive of PC?
    I cannot read contents in the DVD disc from a PC connected with a DVDCAM via USB. Why?
    With DVD MovieFactory, I can read a DVD-RAM disc, but cannot write. Why?
    What retail version editing software can I use?
    When installing the driver, I received an error of usbntmap.sys not found
    Can I copy movies recorded on 8 cm discs onto 12 cm discs?
    Can I digitally connect the DVDCAM with a commercially available DVD-RAM recorder?
    Can I use the DVDCAM as a videotelephone or Web camera, connecting with a PC?
    Can I play discs recorded with the DVDCAM on Play Station 2?
    During playback on the PC, the picture is distorted or lines appear around the edges of the screen.
    DVD-MovieAlbum SE starts up properly, but doesn't show thumbnails without receiving any message
    No Drive Icon of DVD CAM Appears on PC (XP)
    (DZ-MV580A/E, 550A/E, 1000E, 380A/E, 350A/E)
    Reinstalling the USB Driver (XP)
    (DZ-MV580A/E, 550A/E, 1000E, 380A/E, 350A/E)
    Uninstalling and Reinstalling the USB Driver (XP)
    (DZ-MV580A/E, 550A/E, 1000E, 380A/E, 350A/E)
    Cannot Capture Movies or Still Pictures from DVD CAM (XP)
    (DZ-MV580A/E, 550A/E, 1000E, 380A/E, 350A/E)
    Checking If the Drive Icon of the DVD CAM Appears (XP)
    (DZ-MV580A/E, 550A/E, 1000E, 380A/E, 350A/E)
    Checking if the DVD CAM Is Connected with the PC Using Device Manager (XP)
    (DZ-MV580A/E, 550A/E, 1000E, 380A/E, 350A/E)
    No Drive Icon of DVD CAM Appears on PC (2000)
    (DZ-MV580A/E, 550A/E, 1000E, 380A/E, 350A/E)
    Reinstalling the USB Driver (2000/Me/98)
    (DZ-MV580A/E, 550A/E, 1000E, 380A/E, 350A/E)
    Uninstalling and Reinstalling the USB Driver (2000)
    (DZ-MV580A/E, 550A/E, 1000E, 380A/E, 350A/E)
    Cannot Capture Movies or Still Pictures from DVD CAM (2000)
    (DZ-MV580A/E, 550A/E, 1000E, 380A/E, 350A/E)
    Checking If the Drive Icon of the DVD CAM Appears (2000/Me/98)
    (DZ-MV580A/E, 550A/E, 1000E, 380A/E, 350A/E)
    Checking if the DVD CAM Is Connected with the PC Using Device Manager (2000/Me/98)
    (DZ-MV580A/E, 550A/E, 1000E, 380A/E, 350A/E)
    No Drive Icon of DVD CAM Appears on PC (Me)
    (DZ-MV580A/E, 550A/E, 1000E, 380A/E, 350A/E)
    Uninstalling and Reinstalling the USB Driver (Me)
    (DZ-MV580A/E, 550A/E, 1000E, 380A/E, 350A/E)
    Cannot Capture Movies or Still Pictures from DVD CAM (Me)
    (DZ-MV580A/E, 550A/E, 1000E, 380A/E, 350A/E)
    No Drive Icon of DVD CAM Appears on PC (98SE)
    (DZ-MV580A/E, 550A/E, 1000E, 380A/E, 350A/E)
    Uninstalling and Reinstalling the USB Driver (98SE)
    (DZ-MV580A/E, 550A/E, 1000E, 380A/E, 350A/E)
    Cannot Capture Movies or Still Pictures from DVD CAM (98)
    (DZ-MV580A/E, 550A/E, 1000E, 380A/E, 350A/E)
    Uninstalling USB Driver (XP/2000)
    (DZ-MV580A/E, 550A/E, 1000E)
    Uninstalling USB Driver (Me/98SE)
    (DZ-MV580A/E, 550A/E, 1000E)
    Device Setting with DVD-MovieAlbum SE
    Capturing Movies and Still Pictures
    (DZ-MV580A/E, 550A/E, 1000E, 350A/E, 380A/E)
    Freeze at playback
    Disk Error
    JPEG Not found under DCIM\100HPNX1
    PC freeze/crash disconnecting USB
    CD-R Stopped working
    DVD RAM disc: "Check Disk" on LCD
    Installation problem on laptop PCs
    USB driver cannot be installed because the USBNTMAP.SYS file is not found
    Installation problem
    Installation problem - failure (DZ-MV100/200/208/230/238)
    Using USB 2.0 - but very slow.
    No DVD-VR format for French version
    Not Accessible to the DVD CAM drive
    Four-digit Error Code such as 2881 and 0280 appears on LCD
    Windows 2000 crashes after installing InstantWrite (UDF driver)
    DVD MovieFactory Installation Error
    DVD-MovieAlbumSE start error
    Installation problem - failure (DZ-MV350/380)
    How can I get a replacement of the original CD-ROM bundled with my DVDCAM?
    Which TV system should I choose when installing DVD-MovieAlbumSE and DVDfunSTUDIO?
    How can I capture still pictures or movies recorded with a DVDCAM into PC?
    Creating single DVD-R disc from movies recorded in two or more DVR-RAM discs
    ImageMixer and Pixe VRF Browser Support Phone Numbers
    Is the bundled software supported on Windows 98 and Windows Me?
    I can't remove or re-install DVD-MovieAlbumSE.
    The recording date is not seen in captured movies on a computer
    I can't import captured movies on iMovie
    Where do I obtain the updaters for the bundled software products compatible with Windows Vista?
    Is there any updater available for ImageMixer3 (version 3.0.0) that was bundled with DZ-GX3000 series or DZ-BX37?
    Which 3rd party video editing software can I use?